Support

Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will show up. It contains in-depth info about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast collection of tutorial videos demonstrating how to use our Control Panel. They’re shot for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can’t discover the answer you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by real persons and provides real solutions. We constantly update our Frequently Asked Questions section with new Q&A’s so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can’t discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24-7 and ready to help you with any problem. Each trouble ticket you send will be answered in less than 60 minutes (the average ticket response time being only 20 minutes), so you won’t have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: [store_phones number=”us_toll_free”]
US International: [store_phones number=”us_international”]
UK Phone: [store_phones number=”uk”]
AU Phone: [store_phones number=”au”]
OUR ID: [rp_store_info key=’store_id’]

Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 12.00 AM GMT/UK
05.00 AM – 07.00 PM EST/USA
06.00 PM – 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com